How Zolnixe collects, uses, and protects your personal data.
The data controller responsible for your personal data is Zolnixe, located at Prilaz Većeslava Holjevca 2a, 47000 Karlovac, Croatia. You can contact us regarding data protection matters at info@zolnixe.com or by phone at +385 47 495 000.
We collect personal data that you provide directly to us when you use our website or contact us. This includes:
We do not collect sensitive personal data, financial information, or data from children under 16 years of age.
We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):
We use the personal data we collect for the following purposes:
We do not sell, rent, or trade your personal data to third parties. We may share your data with:
We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for a maximum of 24 months from the date of submission. Technical log data is retained for a maximum of 12 months. After these periods, data is securely deleted or anonymised.
Under the GDPR and applicable Croatian data protection law, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at info@zolnixe.com. We will respond within 30 days. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at www.azop.hr.
Where we transfer personal data outside the European Economic Area, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission, access controls, and regular security reviews.
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
For any questions or concerns about this Privacy Policy or our data processing practices, please contact us at info@zolnixe.com or write to us at Zolnixe, Prilaz Većeslava Holjevca 2a, 47000 Karlovac, Croatia.